Why do Banks Outsource Vendor Management?

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Managing the vendors that a bank does business with can sometimes seem like it is a hassle and many times that task is outsourced to a third party. Why waste the money? It doesn’t have to be that way.

Regulators have moved the needle to ensure banks understand the risks of each vendor they do business with. On average a bank has 90+ vendors with generally only 4-6 of them considered “critical” or “high” risk based on risk assessments. Many times if a vendor has access to personal identifiable information the bank automatically considers it a critical risk vendor.

Having a repository for information pertaining to each vendor is of course something all banks need to have. Documents such as contracts, service level agreements, insurance certificates, business continuity plans and updated financial information are necessary as well. Having a tickler system to notify the bank that a document is about to become outdated is important too.

Doing risk assessments on an annual basis for critical and high risk vendors is a best practice and required by the regulators. A process to standardize the assessments is also a good way to manage vendors.

Strunk’s Vendor Manager solution has a repository for pertinent information; has a tickler system to notify bank personnel of needed updated documents; and it has a comprehensive risk assessment tool that allows the bank to manage the vendor management process affordably.

Contact Strunk at 800.728.3116 or email at info@strunklp.com to learn how our Vendor Management solution can help your bank.

Introducing Strunk’s New Cybersecurity Assessment Feature

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As the digital landscape evolves, so do the tools necessary for financial institutions to assess and manage cybersecurity risks. We are excited to announce the release of Strunk’s updated cyber risk assessment feature, designed to help your organization transition away from the FFIEC’s Cybersecurity Assessment Tool (CAT), which will sunset on August 31, 2025.

The FFIEC has recommended several alternative resources, including the NIST Cybersecurity Framework (CSF), Cyber Risk Institute’s (CRI) Cyber Profile, CISA’s Cybersecurity Performance Goals (CPGs), and CIS Critical Security Controls. To address the need for modern, flexible, and regulatory-aligned frameworks, Strunk now offers two new assessment templates based on our preferred tools: NIST CSF and CRI Profile.

These templates provide a structured approach to managing and reducing cybersecurity risk. The NIST CSF offers a high-level, adaptable foundation for organizations of any size, while the CRI Profile provides enhanced detail tailored to the unique needs of financial institutions. By utilizing one of these frameworks, you can effectively evaluate your risk posture and strengthen your cybersecurity efforts.

When choosing the right assessment tool, it’s important to consider your organization’s size, complexity, priorities, and goals. The FFIEC encourages institutions to use self-assessment tools that are “commensurate with their risk” to support a robust control environment. Our new feature empowers you to explore these alternative frameworks and tools, ensuring a seamless transition and continued effective cyber risk management.

For more information about how our solution can assist you in preparing for the future of cybersecurity risk management, please contact Strunk at 800.728.3116 or info@strunkaccess.com.

Risk Assessments Made Easy for Banks

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The risk assessment process for community banks can time consuming and daunting but it doesn’t have to be that way. When Strunk demoed their Risk Assessment tool to regulators in Washington DC they said “community financial institutions struggle doing risk assessments and your program will help them with the necessary process”.

Whether your senior lender is looking at loan concentrations; your IT person doing the risk assessment for cyber security; or your operations team is working the on ACH or BSA risk assessment, generally those doing the assessment hate the process whether it is annually or more frequently.

Key Risk Indicators handed down by the regulators govern the risk assessment process and you must quantify risks and then determine the quality of risk management to determine the “residual risk”. The Strunk solution can help you do this and it is easy to use, automated and affordable. We provide over 950 key risk indicators so you don’t have to come up with your own.

Managing the board approval process for policies can also be a hassle. Our tool tracks changes and allows your associates to either read, make changes, or approve policies based on their log in credentials. When the regulators ask what changes have been made to policies since the last exam all you have to do is click on a button.

Tracking issues that arise from an outside audit or exam may be a manual process as well. Our solution helps coordinate those issues until they are resolved.

Lastly, vendor management is a hassle or in some cases outsourced to a third party vendor. It doesn’t have to be that way.

Contact Strunk at 800.728.3116 or email at info@strunkaccess.com to learn how our Enterprise Risk Management solution can help your bank.

Make more money with Strunk’s time tested solutions

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Strunk has been working with community banks for the past 40 years with a variety of fee income and risk management tools. All of the services we provide are time tested and market proven to help with your bottom line. Now is the time to consider making more money!

When Strunk introduced their ODP program it was the best fee income idea in the history of banking. Not only can you help consumers by saving them returned check fees you can also add additional fee income to your bottom line without raising prices. Our low annual fee agreement provides state of the art collection and reporting software to ensure compliance with all regulatory laws and best practices.

Thirteen years ago we introduced Secure Checking and over 1000 banks use the service. Simply put, consumers are willing to pay for value in a checking account while the bank can still offer a no frills no fee account. Banks typically increase fee income by at least $50 per year per checking account on at least 80% of their checking account base.

We developed an enterprise risk manager solution to help community banks with regulatory required risk assessments, something many banks do on Excel spreadsheets today. The tool is pre populated with over 900 key risk indicators so each department of the bank has something to start with. Risk assessments are cumbersome and time consuming for most bankers and our solution helps you identify and quantify risks with ease.

Strunk’s Pricing Manager has provided hundreds of community banks with advanced analytics to take pricing and profitability to the next level. The fully hosted, web based solution allows FIs to deploy a tool to all lenders so that they are armed to price loans profitably based on the FI’s target profitability objectives.

Strunk’s employees have helped thousands of community financial institutions. Contact Strunk at 800.728.3116 or email at info@strunkaccess.com to set up a web demo of any of our services.

Utilize the power of integration with Strunk’s Pricing Manager

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Strunk’s Pricing Manager is a full featured loan and deposit pricing solution and relationship profitability tool. It provides the ability to model pricing scenarios on individual loans, understand the pricing power deposits bring to the table and develop scenarios that work for both the borrower and the bank. The relationship profitability feature provides the ability to understand the total value of the customer to determine if that should be factored into pricing decisions. Finally, there are rate sheet tools for both consumer loans and deposits that help the bank build strategies to improve profitability. This approach is proven to increase bank net interest income by the equivalent of 25-50 basis points.

There is no question that taking the entire relationship into account when making new pricing decisions is extremely important. Strunk’s Pricing Manager integration feature automates this process and allows clients to import their entire loan & deposit portfolio directly from any core system. The process relies on a data extract file which is customized and configured for each client and then updated in accordance with a defined schedule.

Integration allows clients to make use of Strunk’s profitability analysis feature to identify areas where the bank may not be meeting target profitability objectives. Loans are grouped by type and then statistics such as number of loans, total balance, average yield, average life, and average ROE are captured. The analysis functionality also tracks the number of loan originations by type per month.
For more information on Pricing Manager or to have integration configured for your bank, please contact Strunk at info@strunkaccess.com or visit https://strunkaccess.com/pricing-manager/.

Banks Can Increase Customer Satisfaction & Fee Income at the Same Time

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Strunk’s Secure checking strategy has been around since 2011 and it will enhance customer loyalty while increasing fee income at the same time. Notably, the banking industry has lost nearly $20B in service charge income over the past 15 years and it has affected banks across the country regardless of size. Free Checking was offered by most every bank between 1990 and 2020 but now fewer banks give anything away for free.

Secure checking is easy to implement and it provides financial and lifestyle benefits to consumer accounts for a small monthly fee. Many times a bank’s customers are paying for these services elsewhere for substantially more than what the bank can offer them for. Consumers are willing to pay for value. Secure checking offers tremendous value.

Recently, banks have received a reprieve from the overzealous industry watchdogs but our industry is changing and consumer habits are changing. Tele-health services, roadside assistance, cell phone protection, Identity theft protection, and access to credit bureau and credit scores are examples of services a bank can provide at a fraction of the cost a consumer would pay individually.

Over 1,200 banks offer the Secure checking account to their offerings while maintaining free checking. You can expect income to go up by at least $50 per checking account per year. The program is easy to implement and easy to manage.

Contact Strunk at 800-728-3116 or email at info@strunkaccess.com to learn more about fee income programs offered by Strunk.

Bankers Look for Ways to Make More Money

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Strunk recently attended two national banker’s conventions and both were well attended by community bankers from across the country. The exhibit halls at both had a lot of vendors no others offer three different types of income producing programs like Strunk does.

1) Strunk’s Overdraft Privilege program is being used by over 1,800 banks across the country. We help financial institutions manage the day to day overdraft process as a line of business…and we guarantee compliance. With the recent announcement that the Senate has killed the proposed CFPB guidance on limiting banks to charging no more than $5 per overdraft, now is the time to revisit your overdraft payment process.

2) Strunk Secure Checking program will increase fee income by $50 per checking account per year and it is currently being used by over 900 banks nationwide. Consumers are willing to pay for value in a checking account and you can still maintain free checking.

3) Our Loan, Relationship, and Deposit Pricing tool will increase your net interest income by at least 25 basis points. We have worked with over 400 community banks and our analytics package will help you identify areas to increase NII. You set the rates based on the Return on Equity you want to achieve. Many community banks net interest income is well below the 60th percentile compared to peers when looking at year-end UBPR numbers. It doesn’t have to be that way.

Since 1993 Strunk has been helping banks increase income. Contact Strunk at 800.728.3116 or info@strunkaccess.com to find out how we can help your bank.

 

Overdraft Privilege Continues to be an Important product for Consumers

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With the ongoing negative perception and strict regulations surrounding overdraft privilege, financial institutions find it increasingly challenging to offer this service. Most adults in the U.S. consider overdraft privilege a valuable resource at a reasonable price, highlighting the significant disconnect between regulators and public sentiment.

Overdraft privileges help consumers avoid declined transactions, which can lead to late payment fees and non-sufficient funds (NSF) charges. Consumers feel it is essential to have overdraft privileges to ensure that large payments, such as mortgages or rent, are covered and paid on time if these payments overdraft their accounts. Generally, overdraft privilege is more affordable than some short-term credit alternatives, like payday loans. This is why most consumers have not seriously considered giving up their overdraft privilege. While some consumers with a buffer amount in their checking accounts may not need overdraft privilege, for most Americans, it is necessary to prevent essential transactions from being declined.

When surveyed, banks have found that consumers appreciate that banks covered payments that would have otherwise been declined. Consumers have an easier time checking their account balances than ever before. With access to their accounts via websites or mobile apps, many Americans can monitor their account balances to avoid overdrawing their accounts and incurring fees.

For decades, Strunk has supported financial institutions in delivering a convenient overdraft privilege to their clients while enhancing fee income and ensuring full compliance. Our consulting services for overdraft privilege, combined with top-notch software, can help your institution’s program thrive. Given the increasing regulatory scrutiny, our compliance guarantee is becoming even more crucial. As regulators focus on returned checks and re-presentment, our Overdraft Privilege (ODP) program provides excellent service to customers by covering item costs instead of returning them.

Click here for more information or to contact Strunk for a demonstration.

Strunk at ICBA LIVE 2025

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The Independent Community Bankers Association (ICBA) hosted this year’s LIVE event at the Gaylord Opryland Resort & Convention Center in Nashville, Tennessee from March 11-14. In addition to various roundtable discussions, ThinkTECH presentations, and Learning Labs attendees enjoyed visiting with vendors in the Expo Hall. The highlight of the event just may have been the final evening at the Grand Ole Opry!

Strunk was excited to meet with so many bankers, discussing a variety of topics important to them. Many banks are taking advantage of Strunk’s Pricing Manager solution, a full-featured loan and deposit pricing application. Banks are able to deploy a tool to all lenders to ensure they are armed to price loans profitably and consistently based on each bank’s target profitability objectives. It also provides the ability to understand the details of relationship profitability so that better pricing decisions can be made. Pricing Manager is affordable, easy to implement and use, and it will increase the bank’s net interest income by 25-50 basis points.

Many banks are understandably concerned about lost fee income, so another hot topic of conversation was to review Strunk’s Overdraft Protection program with current and prospective clients. As regulatory scrutiny increases, Strunk’s compliance guarantee is even more valuable than ever.

Strunk continues to provide value-added SaaS solutions that help community banks increase profitability, while controlling operating expense. In addition to these offerings, Strunk discussed their best-in-class governance, risk and compliance solution, Risk Manager.

For more information on Strunk’s solutions, visit https://strunkaccess.com/ or contact Strunk at info@strunkaccess.com.

 

Increase Net Interest Income With A Loan Pricing Tool

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Many community banks net interest income is well below the 50th percentile compared to peers when looking at year-end UBPR numbers. It doesn’t have to be that way. The key is to price loans competitively but also consider the risk of the borrower, the term of the loan and the SIZE of the loan. Yes, size does matter when pricing commercial loans.

When analyzing the commercial loan portfolio of community banks we almost always see very little difference in the yield of loans under $100K compared to loans over $500K or $1M. Why is that? Doesn’t it cost a lot more to underwrite and service a larger loan than let’s say a farm equipment loan?

When making commercial loans the three most important factors of loan profitability are 1) size of loan; 2) credit risk of the borrower; and 3) term of the loan. It is hard to make money on a small loan that pays off in a short period of time. Likewise it is hard to make money on a small line of credit that rarely gets used.

Strunk’s loan pricing tool will ensure your lenders price new loan opportunities that meet both the customer’s needs and the bank’s profitability target. It factors in deposits and other loans as well.

To increase net interest income contact Strunk at 800.728.3116 or info@strunkaccess.com to learn more about Strunk’s affordable loan pricing solution.

An independent certified public accountant has examined Strunk’s operations and found them to be in compliance with the AICPA’s Trust Service Principles. It was determined that Strunk meets the Security, Availability, Processing Integrity, Confidentiality, and Privacy criteria for SOC 2 established by the AICPA.