Bank Revenue Growth: What Your 2026 Plan Is Missing

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Bank Revenue Growth: What Your 2026 Plan Is Missing

At a recent bankers conference in Florida, a speaker shared a survey detailing the highest priorities for bankers in 2026. The audience consisted of bank vendors looking to align their products with what bankers want.

After 42 years in the banking industry, the results flabbergasted me. Nowhere on the top ten list was making more money.

The Tech Distraction vs. The Bottom Line

Unsurprisingly, Artificial Intelligence (AI) and the role of Bitcoin dominated the list. Both are critical as bankers navigate a shifting competitive landscape and fight nonbanks for loans and deposits.

However, it seems those surveyed weren’t thinking like bank shareholders. Increasing franchise value was completely absent from the conversation. Innovation is vital, but a bank cannot innovate without profitability.

Driving Profitability for Over Three Decades

Strunk has helped community financial institutions maximize their revenue since 1993. We provide proven programs designed to boost your bottom line:

  • Overdraft Privilege (ODP) Program: Historically one of the best fee income ideas in the industry, it remains a pillar of non-interest income.
  • Secure Checking Program: Significantly increases fee income while providing high-value benefits directly to consumers.
  • Loan and Deposit Pricing Solution: Optimizes your interest income structure, with the potential to increase net interest income by 25 bp.
  • Risk, Policy, and Vendor Manager Programs: While these tools don’t directly drive fee income, they dramatically boost operational efficiency and protect your franchise.

Make Income Your Top Priority Again

Increasing income should be at the forefront of every banker’s strategy. Strunk has spent over three decades helping financial institutions do exactly that.

Ready to maximize your profitability? Contact the Strunk team today at info@strunkaccess.com to see how we can strengthen your institution’s financial future.

ODP Manager Software: How to Optimize Account Inquiry

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ODP Manager Software: How to Optimize Account Inquiry

Maximize Efficiency with ODP Manager Account Inquiry

The hosted ODP Manager software provides a centralized hub for managing imported account data. Whether you need a high-level overview of multiple accounts or a deep dive into a specific file, the Account Inquiry feature simplifies your workflow.

Flexible Data Visualization

Stop digging through spreadsheets. Customize your workspace to see exactly what you need:

  • Custom Views: Select specific data columns to display only relevant information.
  • Dynamic Filtering: Use Groups or individual filters to isolate accounts meeting specific criteria.
  • Easy Export: Generate customized reports by exporting your filtered lists directly to Excel.

Comprehensive Account Management

Gain a 360-degree view of both open and closed accounts. Within the individual Account Inquiry screen, users can review:

  • Core ODP Information: Contact details and event history.
  • Compliance & Plans: Access Reg E Opt-In/Opt-Out status, Fresh Start Repayment Plans, and Charge-off items.
  • Communication: View internal comments and reminders.
  • Documentation: Aggregated individual account data can be downloaded as a PDF for easy sharing or filing.

Customizing Your Inquiry Experience

To improve performance and relevance, institutions can customize how their data loads. By default, the system displays Open Accounts from the most recent import.

Pro-Tip: Tailor Your Load Times

If your institution manages a high volume of accounts, you can request two specific customizations from Strunk:

  1. Change Default Groups: Designate a specific group to load automatically upon login.
  2. Search-First Loading: Set the system to only display results after a specific filter (like an account number) is entered. This significantly reduces load times for larger databases.

Need Assistance?

If you have questions about optimizing your Account Inquiry settings, the Strunk Support team is here to help.

Contact us: support@strunkaccess.com

AI Risk Management for Community Banks: A Strategic Guide

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AI Risk Management for Community Banks: A Strategic Guide

Strunk’s Risk Manager is a risk management solution for community banks and credit unions, providing comprehensive oversight of emerging technologies and regulatory compliance.

Artificial intelligence is rapidly reshaping the banking landscape, offering community financial institutions powerful ways to improve efficiency and enhance decision-making. From automating routine processes to strengthening credit analysis, AI presents meaningful opportunities for growth. However, these benefits come with significant risks that require active management.

The Evolving AI Risk Profile

AI introduces unique challenges that can impact a bank’s stability. Institutions must be prepared to address:

  • Model Risk and Fairness: Preventing biased or discriminatory outcomes, particularly in customer-facing decisions.
  • Data Governance and Privacy: Protecting sensitive customer information and ensuring data quality throughout the AI lifecycle.
  • Regulatory Compliance: Keeping pace with evolving guidance while applying existing laws to AI use cases.
  • Vendor Management: Maintaining oversight of external AI vendors, including transparency, performance, and control environments.

Integrating AI into Enterprise Risk Assessments

Evaluating AI-related risks across key domains is no longer optional. Institutions should focus on:

  1. Operational Risk: Potential system failures or processing errors.
  2. Compliance Risk: Ensuring AI outputs meet strict lending and privacy laws.
  3. Reputational Risk: The impact of “black box” decisions on customer trust.
  4. Strategic Risk: Aligning AI adoption with long-term institutional goals.

Secure Your Strategy with Strunk

Strunk’s Risk Manager software suite enables institutions to systematically identify, assess, and monitor AI-related risks. Our tools streamline vendor due diligence, support risk tiering, and provide clear audit trails – helping banks stay aligned with evolving regulatory expectations.

Proactively addressing AI risks is a management priority. Institutions that leverage the right tools will be best positioned to capture the benefits of AI safely and strategically.

Contact Strunk at 800.728.3116, email info@strunkaccess.com or visit our site to learn how we can help you manage your institution’s risk.

Overdraft Privilege Program: 10 Reasons to Use Strunk

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Strunk’s Overdraft Privilege (ODP) program has supported the industry for over 40 years. Many banks continue to leverage this strategy, which has proven to be one of the most successful fee income programs in banking history. By treating the daily overdraft process as a dedicated line of business through Strunk’s proven program, your institution can achieve greater efficiency and compliance.

1. Drive Revenue Without Raising Prices

The primary advantage of Strunk’s program is its ability to substantially increase fee income for your institution without requiring a price hike for your customers.

2. Ensure Regulatory Compliance

In a complex shifting landscape, Strunk ensures your program remains compliant with all applicable laws, regulations, and industry best practices.

3. Automated Decision Making

Manually reviewing accounts is inefficient. This program automates the daily “pay/don’t pay” and “charge/don’t charge” decisions for accounts with negative balances.

4. Advanced Reporting & Transparency

Strunk provides the data-driven insights necessary to manage your ODP effectively:

  • Coverage Oversight: Reports ensure every eligible customer receives an ODP limit for checks and ACH items.
  • Performance Metrics: Utilization and opt-in reports track performance by branch and product type.
  • Customer Awareness: These reports help the bank ensure customers are fully informed about the program.

5. Empower Consumer Choice

Rather than the bank making assumptions, this program gives consumers the power to choose how they want their accounts handled.

6. Essential Point-of-Sale Access

A formal ODP program provides a safety net at the register. It allows consumers to complete essential purchases—such as prescription drugs or groceries—using a debit card that might otherwise be denied at the point of sale.

7. Support Customers with “Fresh Start” Loans

When customers struggle to repay an overdrawn account, Strunk offers a responsible solution. The “Fresh Start” four-month installment loan provides an opportunity to help customers regain their financial footing.

8. Streamlined Collections

The program generates compliant collection letters. These communications are automatically triggered based on the specific amount of time a customer’s account has remained overdrawn.

9. Comprehensive Employee Training

Implementation includes training for your staff on the specific benefits of ODP and the mechanics of how the program functions.

10. Proven Customer Satisfaction

Despite common misconceptions, consumer complaints regarding overdraft fees and published charges are historically small. Running a compliant, automated program is ultimately beneficial for both the bank and the customer.

With over four decades of experience, Strunk specializes in enhancing customer service while simultaneously boosting fee income. Ready to optimize your bank’s performance? Contact Strunk at 800.728.3116, email info@strunkaccess.com or visit our site to learn how we can help your institution make more money efficiently.

Elevating Efficiency: Why Strunk’s Risk Manager is Your Bank’s Best Ally

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In 2026, the banking world isn’t just about managing money; it’s about managing velocity. With fraud attempts happening in milliseconds and regulatory expectations shifting like sand, the old-school spreadsheet approach to risk management isn’t just inefficient—it’s dangerous.

For community banks and credit unions, the challenge is clear: how do you stay compliant and secure without hiring an army of analysts? The answer lies in optimization through Strunk’s Risk Manager.

The “All-in-One” Advantage: Beyond Checklists

Many institutions treat risk management as a fragmented series of chores. Vendor management is in one folder, policy updates are in another, and “that one IT audit” is buried in someone’s inbox. Strunk’s Risk Manager collapses these silos into a single, cohesive ecosystem.

  1. Risk Assessor: Automated risk assessments & heat maps. Cuts assessment time from weeks to days.
  2. Policy Manager: Centralized policy database & mapping. Links policies directly to regulatory standards.
  3. Vendor Manager: Third-party risk & contract tracking. Calculates inherent and residual risk scores.
  4. Controls Manager: Automated testing schedules & alerts. Ensures “no-fail” monitoring of internal controls.
  5. Issues Manager: Incident tracking & resolution database. Centralizes every mistake and “fix” for examiners.

From “Reactive” to “Proactive” with Real-Time Data

The most significant benefit of the Strunk suite of risk management solutions is its tracking and reporting capabilities. In the past, risk profiles were static documents that collected dust until the next board meeting. Highlighting the outliers or “red flags” allows the board to focus on high-priority items rather than wading through hundreds of pages of “normal” data.

With automated trend tracking, Strunk’s software identifies weaknesses at a glance. If a specific risk indicator starts trending toward “High,” the system doesn’t wait for you to notice—it flags it. This allows your team to pivot resources toward the highest areas of risk before they become expensive failures.

One of the biggest time-sinks in risk management is building the “logic” behind the assessments. Strunk comes pre-loaded with industry-standard frameworks. This means your team isn’t reinventing the wheel; they are simply applying a proven, regulatory-aligned methodology to your specific institution, system-wide.

In a world where fraud is faster and smarter, your internal processes must be leaner. By automating the “heavy lifting” of data entry and scheduling, Strunk’s Risk Manager frees up your most expensive asset—your people—to focus on strategic judgment rather than clerical busywork. By turning risk management into a strategic cornerstone, you aren’t just protecting your bank or credit union; you’re building a foundation for faster, more confident growth.

Import the ODP Manager Extract File More Efficiently

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The information in ODP Manager is updated daily by importing an updated extract file created by the core processor. If the core can generate an updated file automatically overnight, it may be possible to configure an Automatic Upload to update the ODP Manager software.

During the initial setup process, an AWS client is installed, and the user and file variables will be configured. A scheduled task will be set up to initiate the import process after the updated file is available and before users start using ODP Manager for daily tasks. A confirmation email is sent when the import completes – and indicates whether the import succeeded or failed. This email can be sent to a group email address or to individual users.

ODP Manager users still retain the ability to manually import the file. This allows users to import the file as needed if the automatic import process does not complete at the scheduled time as expected.

Setting up the Automatic Upload should allow the file import process to be streamlined. ODP users are then able to focus on the daily and monthly tasks in ODP Manager that assist with management of the Overdraft Privilege program.

If you have any questions, please contact Strunk Support at support@strunkaccess.com for more details.

An Updated Dashboard Experience in Risk Manager

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Strunk recently released an enhanced dashboard experience within Risk Manager, designed to give you clearer, more actionable insight into your organization’s risk posture and compliance activity. This dashboard brings together critical data points into a single view, helping your team monitor, prioritize, and act with confidence.

Expanded Visibility Across Risk Areas
Building on existing insights for enterprise risk assessments and policy management, the updated dashboard now includes summary level visibility across three additional focus areas:

  • Cyber Risk Assessment
  • Vendor Management
  • Issues Tracking

These additions provide a more comprehensive snapshot of your organization’s current risk environment.

Key Insights at a Glance

The new dashboard surfaces meaningful indicators to support faster, more informed decision making. Users can now quickly view:

  • Latest cyber risk assessment results to understand your current cybersecurity posture
  • Vendor risk level distribution to identify concentrations of higher risk relationships
  • Overdue vendor management items by category to keep critical tasks on track
  • Open issues by priority to focus on what matters most
  • Issues coming due by timeframe to stay ahead of upcoming deadlines
These at-a-glance visuals are designed to reduce complexity and bring clarity to day-to-day risk management activities.

Designed for Better Oversight and Efficiency
Whether you’re preparing for an exam, reporting to leadership, or managing ongoing compliance responsibilities, the enhanced dashboard helps your team stay aligned and proactive. By consolidating key metrics into a centralized view, it enables:

  • Stronger oversight and transparency
  • More efficient workflow management
  • Improved prioritization of tasks and resources
Available Now
The enhanced dashboard is now available to all Risk Manager users. We encourage you to explore the new experience and take advantage of the added visibility it provides. For questions or assistance, please contact Strunk Support.

Loan Pricing Solutions Increase Income

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Loan pricing solutions have historically been used by larger regional banks but now community banks can compete for the best commercial loans as well. Loan pricing tools will help you win more deals at rates that are competitive for both the bank and the borrower. Now is the time to look at what is available in the marketplace.

Commercial loans come in all shapes and sizes and borrowers are more sophisticated now more than ever, especially those who have excellent credit. They can go anywhere and get a loan at the rate they desire. How can you compete for the best credits when regional banks are pricing them at rates that seem below your comfort level?

Generally, costs associated with loan underwriting and servicing are not considered since it is hard to determine what they are. What type of return do you want from the loan or the relationship that the borrower has with your bank? The Strunk loan pricing tool will help you determine the structure (rate/term/fees) of the loan to meet your profitability goals.

Strunk’s loan and relationship pricing solution is designed to model all types of commercial loans factoring in costs associated with the loan, pricing for risk, and providing a return that is satisfactory to the bank. The program accounts for deposits the borrower may have with the bank as well as other loans.

The loan pricing model is easy to use and training your lending staff is paramount to getting buy-in for the solution. The goal is to increase net interest margin while also giving bankers a tool to win more deals.

Contact Strunk at 800-728-3116 or email at info@strunkaccess.com to learn more about loan pricing solutions offered by Strunk. You will be glad you did.

Navigating the Newest Enhancements in Policy Manager

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The landscape of document administration is shifting, and Policy Manager is evolving right along with it. Recently, several new features were integrated into the platform to streamline oversight and simplify the editing process. From enhanced reporting capabilities to a more intuitive approval workflow, these updates are designed to save time and reduce the manual effort typically associated with policy maintenance.

One of the standout additions is the robust ability to generate Policy Log PDFs. This feature provides administrators with granular control over their audit trails. Whether you need to review the history of a single specific policy, an entire policy chapter, or every change made across the system within a specific window of time, the tool adapts to your needs. This flexibility extends further, allowing for time frame filtered logs even when narrowing your focus to a single chapter or document.

Transparency is key when managing organizational standards, which is why the new “Draft Status” and filtering tools are so impactful. Now, when a user modifies a policy, the document is automatically assigned a draft status until it receives formal Board Approval. To make managing these pending updates easier, a new “Has Draft” checkbox has been added to the primary policy list. By selecting this, administrators can instantly isolate every document with a pending change, allowing them to quickly generate PDF Redlines to send to the Board for final review.

Finally, the actual process of building out policy content is now faster and more automated. Creating a Sub-Provision is now easier than ever before. While using the “Update All” feature, users will notice an “Add Sub-Provision” button conveniently located beneath each provision. Selecting this button automatically creates and correctly numbers a new sub-provision directly under the section you are currently working on, ensuring the document remains organized without extra clicks.

Strunk can help automate your policy management process. Contact Strunk at info@strunkaccess.com, call us at 800.728.3116, or for more information visit https://strunkaccess.com/compliance-software/#policies. Stay tuned for more updates in the future!

Streamlining Charge-Offs and Recoveries in ODP Manager

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Even after a deposit account is closed and charged off, your financial institution still needs a reliable way to track and report on that data. To make this process seamless, ODP Manager includes a dedicated manual workflow that allows users to monitor charge-off item amounts and recoveries with precision.

Managing these items shouldn’t feel like a chore. At the individual account level, users can easily create a charge-off item by entering the specific principal and fee amounts.

  • Context Matters: You can add applicable notes the moment an item is created.
  • Ongoing History: Notes can be updated over time to provide a clear audit trail of the account’s status.
  • Dynamic Balances: As recoveries are received and entered into the system, the balance of the charge-off item is automatically reduced.
    Comprehensive Reporting & Exporting

Visibility is key to effective management. ODP Manager provides a summary page where you can view all charge-off items within any specified timeframe.
This high-level view doesn’t skimp on the details. The summary displays:

  • Branch and Account Name
  • Charge-off Date
  • Original Principal and Fees
  • Total Recoveries and Remaining Balance

Need to take your data to a meeting or perform further analysis? The entire summary can be exported to PDF or Excel with just a few clicks.

If you have questions about setting up your charge-off items or want to dive deeper into the reporting features, the Strunk Support team is here to help. Reach out to us at support@strunkaccess.com for more details.

An independent certified public accountant has examined Strunk’s operations and found them to be in compliance with the AICPA’s Trust Service Principles. It was determined that Strunk meets the Security, Availability, Processing Integrity, Confidentiality, and Privacy criteria for SOC 2 established by the AICPA.