Strunk

About Melissa Newbury

Melissa Newbury is a Solution Support Analyst who works with clients to implement Strunk’s solutions. She also tests new features and upgrades for Strunk applications.

Melissa knows that helping clients begins with asking the right questions, listening to a customer’s answers, and staying committed to customer satisfaction. She has spent over 15 years in the Financial Services industry, from credit cards to community banking, to Financial Services technology. Throughout her career, her main focus has been gathering and analyzing information and then effectively communicating results or recommendations to varied audiences.

Melissa graduated Summa Cum Laude with a BSA degree from the University of Georgia.

Entries by Melissa Newbury

How Can ODP Manager Help You Successfully Manage Your Overdraft Privilege Program?

December 4, 2019/in Banks, Credit Unions, Financial Services, Overdraft Privilege, Perspectives/by Melissa Newbury

Overdraft Privilege can be the largest producer of fee income for your financial institution. Think of all the features within ODP Manager as pieces of a puzzle that must all be present in order for you to manage your program successfully! Did you know that there is a Library in ODP Manager that will provide […]

Take Advantage of ODP Opt-In Opportunities

October 2, 2019/in Banks, Compliance, Credit Unions, Financial Services, Overdraft Privilege, Tips/by Melissa Newbury

How are you communicating with your account holders in your Overdraft Privilege Program? Are you able to not only advise account holders of the benefits of Overdraft Privilege but also remind them that they can authorize Overdraft Privilege service for ATM withdrawals and everyday debit card purchases? Strunk’s overdraft management application, ODP Manager, allows you […]

An independent certified public accountant has examined Strunk’s operations and found them to be in compliance with the AICPA’s Trust Service Principles. It was determined that Strunk meets the Security, Availability, Processing Integrity, Confidentiality, and Privacy criteria for SOC 2 established by the AICPA.