How often do you check to see if your employees know what polices or procedures your financial institution has in place? Security and ethics policies should be read from time to time and compliance to those policies should be tracked.
Strunk’s Skills Manager program is one module of our overall Risk Management solution. It gives you the ability to set up templates for course study, take tests to ensure knowledge of a policy or procedure and track the results of the tests to provide a pass/fail result.
Skills Manager is a unique tool that can be used by the human resources department for company-wide deployment or by individual departments of your organization. Power Point slides can be imported and set up to discuss product knowledge and then each employee can be assigned a test to see if they were knowledgeable of certain policies and procedures.
The tracking of the results within Skills Manager is important for audits and certifications. Through Strunk’s Policy Manager solution, reader logs can be tracked to ensure that your employees are reading pertinent policies. Then through Skills Manager you can test to see if your employees understand those policies.
Strunk’s solution to risk management includes Risk Assessor, Policy Manager, Controls Manager, Vendor Manager, Issues Manager and Skills Manager along with our Overdraft Privilege Manager program. Contact us to learn more.